Frequently asked questions.

Q. What is your most popular flavor?

red velvet cupcakeA. Southern Red Velvet is our best seller!! It's an incredibly moist and rich red cupcake best described as a light chocolate cake topped with cream
cheese icing.

Q. Is everything in your store made from scratch?

A. It sure is! We use only the best ingredients we can find and buy organic ingredients when we can. We use only real butter, canola oil, whole milk, real vanilla beans, etc... We don't use margarine or any other types of oil or lard. We don't use preservatives, so our cupcakes are always going to be best the day you buy them!

Q. Should I refrigerate the cupcakes?

A. No, they will dry out more quickly if you refrigerate them. They're best kept at room temperature. If you plan to keep them for a few days you might want to store them in an airtight container.

Q. Do you have any cupcakes safe for kids with nut allergies?

A. We're sorry! Our kitchen is tiny and we do use nuts in a few of our recipes. Though most of our cupcakes do not contain nuts, we cannot guarantee that anything would be free from traces of them.

Q. Do you have any cupcakes that are dairy free?

A. Yes, our chocolate cake is actually vegan. Our icings are not dairy free, but we would be happy to sell you a chocolate cake without icing for a reduced price. We also bake vegan cupcakes every Wednesday and Friday!

Q. Can I choose from any of your flavors if I order in advance?

A. Unfortunately, no. You must choose from one of the daily flavors.

Q. Do you make cakes?

custom designed cupcakeA. Yes, we do! We make a mega cupcake which is a six-inch round cake that we ice just like our cupcakes: with a giant swirl of icing on top. These must be ordered 24 hours in advance and can be made in any of the nine flavors of the day. Mega cupcakes each feed 6-8 people.

Q. Can I get custom designs on the cupcakes?

custom designed cupcakeA. We try to keep things pretty simple at Cupcake DownSouth. It really is all about the cake! However, we do have some fun toppings for the cupcakes to dress them up for special occasions. These edible decorations include: butterflies, flowers, safari animals, bride and groom pairs, care bears, clown faces and various holiday decorations.

Q. Do I need to order in advance?

A. If you need more than a dozen cupcakes, it really helps us if you call ahead. We can customize your decorations this way, too. If you need to have them topped with pink and purple sprinkles, we can do it! We can also have it all boxed up and ready when you come in. Calling us ahead of time helps us to figure out how many cupcakes to bake each day. Our mega cupcakes and mini cupcakes are baked to order and must be ordered 24 hours in advance.

Cupcake delivery orders should always be ordered at least 24 hours in advance by calling 843.856.7080 in Charleston and 803.212.4949 in Columbia. Delivery is on a first-come, first-serve basis, as we can deliver only a certain number of orders each day... so please get your order to us as far in advance as possible!

Q. Can I get the mini cupcakes in any flavor?

A. I'm afraid we currently only make the minis in vanilla, chocolate and red velvet cake.

Q. Can I get cupcakes for my wedding?

A. Absolutely! We do lots of wedding cupcakes. You can even come in for a tasting and try four of our flavors on us! We have a few different tiers for rent, too, if you need one. We offer wedding deliveries for weddings in both the Charleston and Columbia areas. Find more information on our wedding cupcakes page and visit our Pinterest wedding cupcakes idea board for inspiration! We're always adding new photos there.

Q.Can I have a party in your store?

A. We do host parties in our Mount Pleasant and Columbia bakeries! Check out our cupcake parties page for more information.

Q. Can I order your red velvet coffee online? I'd like to purchase it as a gift for a friend who lives outside South Carolina.

A. Yes! Many of the items we sell in our bakeries are available in our online shop, including our Cupcake DownSouth apparel and famous gift tokens... with the exception of our actual cupcakes, which can now be delivered. (If you'd like one of our apparel or other items delivered along with your cupcakes, just ask when you place your order.) Visit our online shop here.